We help established STR property managers replace manual work, unclear ownership and disconnected tools with practical automation their teams can run.
Every new property adds another checklist, another thread, another exception. What worked at 10 units creates drag at 30 and breaks at 50.
Tasks fall between roles. Guests wait. Owners notice. Without clear ownership at every step, your team spends more time recovering than operating.
Your PMS, pricing engine, CRM and comms stack each hold a piece of the picture. No single view means decisions get made on incomplete information.
Most operators reach for a new tool when the real problem is a missing system. We design the workflows first — then identify where automation earns its place.
We map every repeating process in your operation — guest cycle, owner communication, maintenance, turnover — and rebuild them with clear steps, owners and triggers.
Roles, handoffs and escalation paths get defined explicitly. Your team knows what they own, when to act and who to loop in — without a manager in every thread.
Once the system is sound, we identify the highest-leverage automation opportunities — the ones your team will actually use and that compound over time.
"We don't consult from the sidelines. We've played the game — and we bring that experience to every engagement."
Short Term Consulting
Stefan Hollands has operated, advised and scaled STR businesses since the early days of the industry. Every recommendation comes from that depth of experience.
Direct, hands-on management across markets and property types. We know what breaks at scale because we've been there.
We've sat through the demos, read the decks and tested the tools. When we recommend a vendor or platform, it's because we've done the work to vet it.
We map every repeating process in your operation — guest cycle, owner communication, maintenance, turnover — and identify exactly where time is lost and accountability breaks down.
Roles, triggers and escalation paths get defined explicitly. Every task has a clear owner and a clear next step. Your team stops waiting for direction and starts executing.
Once the system is sound, we identify the highest-leverage automation opportunities — the ones your team will actually use and that compound value over time.